Effective Date: July 12, 2025

At Arrived Aliens LLC ("we", "us", or "our"), your privacy is important to us. This Privacy Policy describes how we collect, use, and protect your personal information when you interact with our website and services.

1. Who we are

Arrived Aliens LLC is a design studio based in Miami, USA. If you have any questions about this policy or wish to exercise your data rights, you can reach us at hello@arrivedaliens.com.

2. Information we collect

We collect the following personal information from users who interact with our website or services:

• First name and last name
• Email address
• Phone number (optional)
• Website behavior data (via Google Analytics)

This information is collected when you subscribe to our newsletter or send us a message through our contact forms.

3. How we collect data

• Data you provide directly (e.g., form submissions)
• Data collected automatically via Google Analytics

We do not use cookies directly, but third-party services we rely on (like Google Analytics or Facebook) may use cookies or tracking technologies.

4. How we use your information

We use your personal data to:

• Respond to your inquiries
• Send you newsletters and marketing content
• Analyze website traffic and improve user experience
• Conduct internal marketing research

We do not use your data for automated decision-making or personalized algorithmic recommendations.

5. Sharing and third parties

We do not sell, rent, or share your personal data with third parties. However, we do use certain external platforms to operate our services:

• Google Analytics (for website analytics)
• Notion (for CRM and contact storage)
• Mailchimp (for newsletter and campaign management)

These services may store or process your data according to their own privacy policies.

6. Data storage and security

Your data is stored securely in our Notion CRM, with access limited to internal team members. We do not host or store data in our own infrastructure. While we do not implement custom encryption or additional layers of security beyond what these services provide, we only use trusted, reputable platforms.

7. Data retention

We retain your data indefinitely unless you explicitly request its removal. We do not apply automatic deletion policies.

8. Your rights

You may request:

• Access to your data
• Correction or update of your data
• Complete deletion of your data

To make such a request, email us at hello@arrivedaliens.com. We comply with GDPR, CCPA, and other relevant data protection regulations.

9. Cookies and tracking

We do not use first-party cookies. However, Google Analytics and advertising platforms like Facebook may use cookies or similar technologies. Please refer to their respective privacy policies to learn more.

10. Changes to this policy

This policy may be updated from time to time. When we make changes, we will notify you by email.

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